Return Policy

1. Eligibility for Returns

Due to the nature of our products (electric vehicles and customized units), returns are accepted only under the following conditions:

  • Product is defective or damaged upon delivery

  • Wrong product delivered

  • Manufacturing defects reported within [7–10 days] of delivery

To be eligible, the product must:

  • Be unused and in original condition

  • Include original packaging, accessories, and documents

2. Non-Returnable Items

  • Customized or made-to-order vehicles

  • Products damaged due to misuse or improper handling

  • Normal wear and tear

3. Return Process

To initiate a return:

  1. Contact us at [your email] within the eligible period

  2. Provide order details, photos/videos of the issue

  3. Our team will review and approve/reject the request

4. Refund Policy

  • Approved refunds will be processed within [7–14 business days]

  • Refunds will be issued to the original payment method

  • Shipping and handling charges are non-refundable (unless product is defective)

5. Replacement Policy

  • If eligible, we may offer a replacement instead of refund

  • Replacement timelines depend on product availability

6. Cancellation Policy

  • Orders can be canceled within [24–48 hours] of placement

  • Once production/shipping begins, cancellation may not be possible